VISAGENT: An Agent-Based End-to-End Voice Interaction System
Voice-based public services have evolved from manual switchboards to intelligent platforms to meet modern user needs. However, current systems remain constrained by rigid menu-driven interaction, fragmented vertical services, and limited extensibility. To address these issues, we present VISAGENT, an agent-based end-to-end voice interaction system for large-scale public services that integrates end-to-end speech interaction, hierarchical agent routing, a scalable voice-agent marketplace, and user memory support. The system replaces menu-driven workflows with natural speech and dynamically dispatches user requests to either a general conversational model or specialized domain agents via a ...
| Authors | Xiang Wang, Zhaoxiang Liu, Xiang Chen et al. |
|---|---|
| Primary category | cs.CL |
| Published | 19 October 2026 |
| Last updated at source | 19 October 2026 |
Popularity, last 2 days
0 now. Counts as reported by the source, snapshotted daily by Silytics.
Silytics shows public metadata from arXiv and links to the original. Information may be incomplete or out of date. Last refreshed 21 October 2026. Licenses and terms of the original apply to the work itself. Not financial, legal or professional advice.