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Paper · arXiv

PersonaCUABench: Benchmarking Computer-Use Agents Serving Diverse Personas

Computer-use agents (CUAs) are commonly evaluated against fixed task specifications, but users may omit requirements, add constraints, or require approval before consequential actions. Completing the benchmark instruction does not guarantee serving the person who asked. We introduce PersonaCUABench, which holds 74 tasks across 11 domains fixed and varies only who asks. A persona agent, playing one of 44 personas in four groups, rewrites each instruction in that user's own words and answers the CUA's questions, while the CUA sees only the dialogue, never the profile or the original instruction. Across nine backbones (3,330 runs), mean task completion falls by 36% relative to the original r...

AuthorsHaoming Li, Defu Cao, Xu Hu et al.
Primary categorycs.HC
Published16 October 2026
Last updated at source16 October 2026
cs.HCcs.AIcs.CYcs.LG
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