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Paper · arXiv

Vision: "What Don't I Know About User's Preferences?" How Uncertainty Estimation Improves Proactive Assistant Alignment

Proactive Smart Assistants (PSAs) increasingly use general knowledge, learned patterns from group-level data, patterns from individual user's data, and recent sensor observations to anticipate which action a user may prefer. Existing systems typically select actions from predicted user preference likelihoods, but these likelihoods alone do not reveal how reliable the prediction is, which evidence supports it, or why ambiguity remains. In this vision paper, we argue that uncertainty estimation can provide this missing information and substantially change appropriate downstream behavior. Using the example of a home assistant, we introduce the questions that uncertainty estimation aims to an...

AuthorsZhiyu An, Ziyi Xuan, Yu Yang et al.
Primary categorycs.AI
Published11 October 2026
Last updated at source11 October 2026
cs.AIcs.HC
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