Nobody Truly Agrees on Sentiment: Humans, Bespoke Tools, and LLMs Struggle with Social Media Texts
Social media is a rich source of real-time public sentiment, but widely used sentiment analysis tools are often applied without understanding their limitations. In this study, we evaluate the inter-rater reliability of three bespoke sentiment analysis tools (TextBlob, VADER, and Twitter-roBERTa-base) and three large language models (LLMs: Qwen3-32B, GPT-OSS-120B, Llama-4-Maverick-17B) against six human raters across 100 tweets. We measured agreement using two statistical measures: Cohen's kappa for pairwise comparisons and Fleiss' kappa for multiple raters. Even among the human raters, our results showed only fair agreement, highlighting the subjectivity of sentiment analysis. Higher agre...
| Authors | Himarsha R. Jayanetti, Sivakanesan Dhanushkanda, Shuai Hao et al. |
|---|---|
| Primary category | cs.CL |
| Published | 7 October 2026 |
| Last updated at source | 7 October 2026 |
Popularity, last 2 days
0 now. Counts as reported by the source, snapshotted daily by Silytics.
Silytics shows public metadata from arXiv and links to the original. Information may be incomplete or out of date. Last refreshed 17 October 2026. Licenses and terms of the original apply to the work itself. Not financial, legal or professional advice.