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Paper · arXiv

"I just assumed that it would translate": examining MT risk awareness among healthcare staff with abbreviations as a use case

In the UK, public healthcare staff report turning to machine translation (MT) - predominantly Google Translate (GT) - to communicate with patients across language barriers. Though intended to support their duty of care, potentially uninformed reliance on MT in such contexts could have serious consequences for patient safety. Research nonetheless remains limited on staff awareness of the possible risks posed by higher-stakes MT use in general and with patient medical records in particular, most existing literature instead examining its use in interpersonal situations or with patient-oriented documentation. Moreover, medical abbreviations are well-documented as increasing patient risk even ...

AuthorsEleanor Taylor-Stilgoe, Félix do Carmo, Constantin Orăsan
Primary categorycs.AI
Published1 October 2026
Last updated at source1 October 2026
cs.AI
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