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Paper · arXiv

APEX-Voice: Can Voice Agents Complete Professional Workflows Through Full-Duplex Interaction

Full-duplex voice agents can now listen, speak, use tools, and act during spoken interactions, but fluent dialogue does not guarantee correct completion of delegated professional workflows. We introduce APEX-Voice, a benchmark of 120 interactive professional workflows spanning ten work archetypes such as form completion, corporate negotiation, coordination, consulting, and interviewing. Each workflow executes in a stateful Voice Workbench environment with task-specific knowledge, typed tools, gold-annotated final work artifact, authorization constraints, and a user simulation policy backed by validated, pre-compiled speech realizations. We evaluate both artifact field accuracy and end-to-...

AuthorsPuneet Mathur, Dinesh Manocha
Primary categorycs.AI
Published28 September 2026
Last updated at source28 September 2026
cs.AI
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