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Paper · arXiv

Bootstrapping Conversational Recommendation Agents At Spotify: Synthetic Data Generation and Self-Improvement Loops

Conversational recommendation agents are a new paradigm for content discovery, enabling users to express complex intents through natural language (e.g., "recommend Italian indie artists I haven't heard before"). A central challenge in building such agents is optimizing agent planning -- deciding how to select, sequence, and invoke tools -- particularly in cold-start settings where real user interactions are not yet available. We introduce a pipeline for multi-turn synthetic data generation and a self-improvement loop to address this challenge. The synthetic data pipeline transforms single-turn prompts into realistic multi-turn conversations, enabling systematic evaluation before launch. T...

AuthorsEnrico Palumbo, Alexandre Tamborrino, Victor Ode et al.
Primary categorycs.CL
Published16 September 2026
Last updated at source16 September 2026
cs.CLcs.AIcs.IR
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