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Paper · arXiv

Automatic multimodal UX improvement recommendations from LLM agent user simulations

Evaluating user experience (UX) on live websites through user testing is expensive, subjective, and difficult to scale. LLM agents offer a promising route to automating UX testing by simulating realistic user behaviour. However, existing simulation approaches typically lack multimodality and require time-consuming manual review to extract actionable insights. We formalise UX improvement recommendation from simulation data as a structured natural language generation and ranking problem, and establish an evaluation protocol using expert annotation and LLM-as-a-Judge. We present AMUSER, a multimodal framework which simulates user behaviour and automatically generates prioritised UX improveme...

AuthorsAnu Chowdhury, Bin Wu, Hossein A. Rahmani et al.
Primary categorycs.CL
Published19 September 2026
Last updated at source19 September 2026
cs.CLcs.AIcs.HC
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