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Paper · arXiv

AURA: Agentic Diagnosis and Refinement for Production Recommender Systems at Scale

How and why does a recommender system fail the users it serves? Oftentimes, practitioners are left to improve their algorithms based on a combination of feedback from stakeholder teams, domain expertise, and insights from data analyses. Yet the nuances of how and where recommendations perform well or poorly for end users are difficult to discern from aggregate quantitative metrics. Whereas these metrics provide a high-level and incomplete picture, further granularity into the quality of recommendations and their patterns requires reasoning with domain understanding and objectivity, at scale. We contemplate this complex conundrum and describe a method and implementation that uses the lates...

AuthorsSungGeun Kim, Abhinav Narain, Daniel Nemirovsky
Primary categorycs.IR
Published15 September 2026
Last updated at source15 September 2026
cs.IRcs.AIcs.LG
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