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Paper · arXiv

AI-Driven Feedback Systems, Digital Labour, and Silent Quitting: Transforming African Workplaces

The current trend of digitalisation has revolutionised the organisation of work and the way it is measured and performed across the globe, with AI becoming more common for managing labour and performance, as well as employee communication. In African organisations, where there is increasing adoption of remote work, hybrid models of work, digital collaboration, and data-based HR management, the notion of silent quitting has become more relevant, defined as worker disengagement when employees are still doing their job but do not put any effort into achieving good performance and exhibiting any emotion. This paper investigates how AI-driven feedback mechanisms, including sentiment analysis s...

AuthorsAbayomi O. Agbeyangi, Jose M. Lukose
Primary categorycs.CY
Published14 September 2026
Last updated at source14 September 2026
cs.CYcs.AI
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