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Paper · arXiv

CC-Mediation: Evaluating Large Language Models for Cross-Cultural Conflict Mediation

Cross-cultural mediation by large language models (LLMs) requires deciding both when to intervene and how to respond in culturally grounded conflicts. Progress on this problem has been limited by the lack of (1) mediation datasets with measurable downstream effects and (2) principled metrics for evaluating intercultural stance change. To address these gaps, we introduce CC-Mediation, a cross-cultural mediation benchmark of $1{,}661$ ten-turn dialogues grounded in the Developmental Model of Intercultural Sensitivity (DMIS), containing culturally grounded conflicts, mediation interventions, and post-intervention trajectories. We further propose two DMIS-based evaluation metrics: Trajectory ...

AuthorsSuhyun Lee, Wenxuan Zhang, W. Quin Yow et al.
Primary categorycs.CL
Published4 September 2026
Last updated at source4 September 2026
cs.CLcs.AI
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