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Paper · arXiv

When Users Don't Ask: Benchmarking Context-Driven Memory Retrieval in Conversational Agents

Large language models (LLMs) are increas- ingly deployed as long-horizon conversational agents, motivating growing interest in mem- ory systems. However, existing benchmarks primarily evaluate memory through QA-style probing rather than in-situ conversational usage. We introduce LOCOMO-CONV, a conversa- tional memory benchmark derived from Lo- CoMo with four query styles: dialog, implicit, counterfactual, and composed. Across five rep- resentative memory systems, we evaluate both retrieval recall and end-to-end response qual- ity. Our experiments show that conversational framing exposes substantial retrieval gaps over- looked by QA benchmarks, especially on im- plicit and composed queries...

AuthorsWen-Yu Chang, Yun-Nung Chen
Primary categorycs.CL
Published3 September 2026
Last updated at source22 September 2026
cs.CLcs.AI
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