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Paper · arXiv

Investigating Assistant Bias in LLM User Simulators Using a Role Vector

LLM-based user simulators are increasingly used to evaluate autonomous agents at scale, in place of costly human evaluations. Despite this promise, these simulators exhibit "assistant bias," a tendency to cooperate and pursue task goals. They rarely reproduce the frustration or disengagement that real users exhibit, compromising evaluation validity. Prior work outlines that this bias is baked in during model training, which role-playing prompts fail to override. We analyze this bias from model activations, extracting a user role vector by contrasting how the model represents user versus assistant perspectives on the same dialogue. We observe two findings: (i) the user direction is identif...

AuthorsDaeheon Jeong, Yoonjoo Lee, Eugene Choi et al.
Primary categorycs.CL
Published1 September 2026
Last updated at source3 October 2026
cs.CLcs.HC
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