Sources of Truth: A Multi-Platform, Multilingual Audit of Citations in AI Mental Health Information Queries
Online health information seeking is shifting from keyword search, where users consider a ranked list of links, to conversational systems that compose a single answer and curate its citations. Source evaluation therefore passes from user to platform, yet what these systems surface is poorly characterized. We audited three free consumer products (ChatGPT, Perplexity, Google AI Overview) on twenty English mental health questions under two prompt conditions, with a subset of three also translated into six further languages of varying resource tiers. We recorded 15,942 citations across 1,140 responses and 1,713 unique domains, then classified every citation with a nine-category organizational...
| Authors | Phuong Anh Nguyen, Jill Noorily, Matthew Flathers et al. |
|---|---|
| Primary category | cs.CY |
| Published | 31 August 2026 |
| Last updated at source | 31 August 2026 |
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