Beyond Effectiveness: A Multi-Criteria Framework for Comparing Practical Socio-Technical Interventions
Designers and policymakers in sociotechnical domains like content moderation, privacy interfaces, recommender systems and beyond, must choose among a growing menu of proposed interventions, but typically lack a principled basis for comparing them. Prior work tends to evaluate interventions individually and mostly along the effectiveness criteria, while implementation constraints such as cost, effort and feasibility are often considered separately. We present a multi-criteria framework for evaluating sociotechnical interventions. This framework is instantiated through the case of misinformation, a domain of intense focus for proposed countermeasures. We survey $N=39$ researchers on 40 oper...
| Authors | Catherine King, Lynnette Hui Xian Ng, Kathleen M. Carley |
|---|---|
| Primary category | cs.AI |
| Published | 21 August 2026 |
| Last updated at source | 21 August 2026 |
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