DuplexWorld: Can voice agents help you get through the day?
Speech-to-speech (S2S) voice agents are increasingly being incorporated into enterprise for customer care and as daily companions for consumers owing to the ease of the conversational modality over text. However, existing benchmarks fail to holistically evaluate voice agents along axes that really matter and are shaped as tests of agentic tool calling against a database. We believe they fail to adequately account for the diversity of conversational dialogue that mundane activities introduce and further, never test how faithfully an agent can assist on tasks that move beyond database manipulation. To tackle this DuplexWorld introduces six worlds where voice agents are especially useful: ba...
| Authors | Aryan Vijay Bhosale, Harshit Rajgarhia, Akhil Pothanapalli et al. |
|---|---|
| Primary category | cs.SD |
| Published | 11 August 2026 |
| Last updated at source | 11 August 2026 |
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