From Values to Benchmarks: Evaluating Large Language Models for Governmental Use in Dutch
Large language models are increasingly being deployed in governmental settings, yet few existing evaluation frameworks jointly reflect the values of public administration and the linguistic requirements of non-English contexts. We present the "Grip on LLMs" framework, a systematic evaluation suite for Dutch governmental use developed in collaboration with domain experts from a major Dutch municipal organisation. Through an advisory board process, user research, and a survey of the users of a civil-servant chatbot, we identify six evaluation dimensions (factuality, honesty, social bias, energy consumption, cost, and training data transparency) and operationalise them into a benchmark suite...
| Authors | Laurens Samson, Iva Gornishka, Gossa Lô et al. |
|---|---|
| Primary category | cs.CL |
| Published | 10 August 2026 |
| Last updated at source | 10 August 2026 |
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