Designing for Ethical AI: HCI Feature Considerations to Improve Fairness and User Experience in AutoML use for Human Resources

This thesis examines the fairness of Automated Machine Learning (AutoML) tools in human resource hiring systems through the combined lenses of regulation, business strategy, and Human-Computer Interaction (HCI). It argues that fairness is no longer merely an ethical concern but a critical determinant of usability, trust, legal compliance, and organizational adoption. While AutoML platforms improve efficiency by simplifying model selection and deployment, they also risk perpetuating discriminatory outcomes when trained on biased historical hiring data. Existing platforms prioritize technical performance over fairness, leaving non-expert business users unable to detect or mitigate bias effe...

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