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Paper · arXiv

CARE-Bench: Benchmarking Patient-Facing LLM Triage

Patient-facing medical LLMs and agents increasingly answer symptom questions before clinician contact, where the key safety question is what action the user should take next. We introduce CARE-Bench, a source-grounded benchmark that evaluates sequential patient-facing triage as a four-label per-turn current-action task. CARE-Bench contains 500 cases and 1,059 evaluated patient-disclosure prefixes reconstructed from medical dialogue, consultation, and follow-up-question sources. We evaluate 11 models on 269 held-out rounds under unprompted and minimally prompted open-ended protocols, using a fixed GPT-5.5 mapper to code each response into the four-label action space. Unprompted macro-F1 re...

AuthorsYining Hua, Hongbin Na, Cyrus Ayubcha
Primary categorycs.AI
Published4 August 2026
Last updated at source4 August 2026
cs.AI
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