"YES! YES! I absolutely love this insight!" Affirmative Narration as Interactional Strategy in Dialogues with LLM Chatbots
This article analyses narrative mechanisms that are common in dialogues with LLM chatbots. In combination, these mechanisms produce an interactional strategy for maximising user engagement, which we call affirmative narration. Affirmative narration serves to convince users of the chatbot's utility. We analyse three narrative mechanisms that support affirmative narration in human-LLM dialogues: firstly, guiding the user to view the chatbot as an intelligent and reliable character; secondly, activating masterplots, culturally significant and recurring story templates; and thirdly, using characters and masterplots not only to affirm, but also to isolate the user. The case studies range from ...
| Authors | Hanna-Riikka Roine, Anne Sigrid Refsum, Jill Walker Rettberg |
|---|---|
| Primary category | cs.HC |
| Published | 1 June 2026 |
| Last updated at source | 4 August 2026 |
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