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Paper · arXiv

Selecting Open-Weight Language Models for Zero-Shot Intent Classification: A Systematic Evaluation of 41 Models

Intent classification is a core component of task-oriented dialogue systems, yet practitioners have limited systematic guidance for selecting deployable open-weight language models under compute, latency, and robustness constraints. We present a systematic zero-shot evaluation of 41 open-weight language models spanning 15 families and the 135M--9B parameter range across eight English single-label intent-classification datasets. A ninth dataset, ATIS, uses five labeled demonstrations and is reported as an auxiliary five-shot result. The evaluation includes standard benchmarks, a large-scale voice-assistant corpus, and production-derived e-commerce datasets. Beyond exact-match accuracy, we ...

AuthorsParishruthi Ganesh, Gerry Dozier, Cheryl Seals
Primary categorycs.CL
Published29 July 2026
Last updated at source29 July 2026
cs.CLcs.AIcs.LG
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