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Paper · arXiv

One More Turn, Less Regret: A Regret-Based Multi-Turn Benchmark for LLMs' Clarification Policies

Ambiguous user requests make clarification a sequential decision problem for conversational LLM assistants: they must decide whether to ask, what to ask, when to stop, and when to answer. We introduce RegretBench, a multi-turn benchmark that evaluates clarification as policy behavior rather than isolated question quality. RegretBench provides a hidden-intent formulation of ambiguity, supports free-form interaction grounded in semantic-state tracking, and introduces a regret-based objective that measures how much value a model loses relative to a reference clarification policy. Experiments on open-domain QA and product recommendation scenarios show that final success alone is insufficient,...

AuthorsMinh Ngoc Ta, My Anh Tran Nguyen, Duong D. Nguyen et al.
Primary categorycs.CL
Published23 July 2026
Last updated at source24 July 2026
cs.CLcs.AI
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