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Paper · arXiv

Public perceptions of AI-driven decision-making in healthcare: A structural equation modeling approach

Artificial intelligence (AI) is increasingly integrated into healthcare to support diagnostics, decision-making, and administrative processes. However, the successful implementation of AI depends not only on technical performance but also on public perceptions of its helpfulness, riskiness, and fairness. This study examines public perceptions of automated decision-making (ADM) in healthcare. Data were drawn from the first wave of an ongoing longitudinal survey panel. The final sample consisted of 3,915 respondents and was analyzed with structural equation modeling. Perceptions of ADM in healthcare as helpful, risky, and fair were treated as the dependent variables. AI literacy, familiarit...

AuthorsLeonie Westerbeek, Ernesto de Leon, Julia C. M. van Weert
Primary categorycs.HC
Published21 July 2026
Last updated at source21 July 2026
cs.HCcs.AI
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