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Paper · arXiv

Penny: Transition Network Analysis of Learner-Chatbot Interactions in Scaffolded EFL Writing

Generative AI chatbots promise to transform English as a Foreign Language (EFL) writing by providing immediate, personalised feedback. However, their pedagogical value depends on how learners engage with them - a process often treated as a "black box." This study uses Transition Network Analysis to model the temporal dynamics of Japanese EFL learners using "Penny," an LLM-powered writing chatbot. Analysis of over 4,500 writing sessions and 21,000 chatbot interactions reveals two dominant behavioural loops: a "Revision Loop," where feedback leads directly to successful error correction, and a "Chat Loop," where learners engage in sustained dialogue with the chatbot following feedback. Cruc...

AuthorsSteve Woollaston, Brendan Flanagan, Yuko Toyokawa et al.
Primary categorycs.CY
Published16 July 2026
Last updated at source16 July 2026
cs.CYcs.CL
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