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Paper · arXiv

Organizational Memory for Agentic Business Process Execution

LLM-based agents offer new opportunities for automating business process execution beyond the limits of rule-based systems. However, general-purpose LLMs lack the organization-specific knowledge required for reliable execution, which is typically fragmented across human-oriented artifacts such as policies, process models, and standard operating procedures. While such knowledge can technically be encoded in individual prompts or agent-specific retrieval setups, this approach does not scale in enterprises, as it gives rise to knowledge silos and rule duplicates, and makes consistent updates and learning across agents difficult. We argue that this calls for an organizational memory for agent...

AuthorsLukas Kirchdorfer, Adrian Rebmann, Christian Warmuth et al.
Primary categorycs.AI
Published3 July 2026
Last updated at source3 July 2026
cs.AIcs.MA
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