Beyond Satisfaction: Learning Associations Between Content, Reviews, and Well-Being
Digital platforms commonly optimize for satisfaction using signals such as ratings, likes, and sentiment, implicitly treating satisfaction as a proxy for user well-being. Psychological theory, however, characterizes well-being as a multidimensional construct that extends beyond satisfaction or short-term positivity. In this paper, we examine whether commonly used satisfaction signals capture expressions of well-being, and what types of content are associated with different well-being outcomes. Our study focuses on book consumption, a convenient domain wherein users engage substantially with fixed pieces of content and sometimes provide nuanced long-form feedback. Our results show that (a)...
| Authors | Aaron Marker, Joel Lehman, H. Andrew Schwartz |
|---|---|
| Primary category | cs.SI |
| Published | 22 June 2026 |
| Last updated at source | 22 June 2026 |
Silytics shows public metadata from arXiv and links to the original. Information may be incomplete or out of date. Last refreshed 17 October 2026. Licenses and terms of the original apply to the work itself. Not financial, legal or professional advice.