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Paper · arXiv

When Errors Become Narratives: A Longitudinal Taxonomy of Silent Failures in a Production LLM Agent Runtime

LLM agent systems increasingly run as long-lived autonomous runtimes: scheduling jobs, calling tools, maintaining memory, and pushing results to humans. We present a longitudinal study of silent failures in one such system: a personal-assistant agent runtime in continuous production since March 2026, with roughly 40 scheduled jobs, 8 LLM providers, a tool-governance proxy, and a knowledge-base memory plane, defended by 4,286 unit tests and 827 governance checks. Over eight weeks we documented 22 incidents with full root-cause postmortems, in which one meta-pattern -- a failure whose error signal never reaches a human in actionable form -- manifested at least 28 times. We derive a five-cla...

AuthorsWei Wu
Primary categorycs.SE
Published12 June 2026
Last updated at source12 June 2026
cs.SEcs.AIcs.DC
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