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Paper · arXiv

From Perception to Action: Can UI Interventions Foster Sustainable LLM Chatbot

LLM-powered chatbots are increasingly embedded in everyday workflows, raising sustainability concerns due to their energy use. Most mitigation strategies emphasize model or infrastructure efficiency, while the user-interface (UI) layer remains underexplored despite its potential to shape interaction behavior. We investigate whether sustainability-oriented UI interventions can increase users' energy awareness and encourage more energy-responsible chatbot use without reducing usability. We first conducted a baseline survey with 77 participants to assess awareness and receptiveness to intervention concepts. Guided by prior work on persuasive technology and choice architecture, we implemented...

AuthorsNitish Patkar, Pooja Rani, Jack Glässer et al.
Primary categorycs.SE
Published9 June 2026
Last updated at source9 June 2026
cs.SEcs.AIcs.HC
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