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Paper · arXiv

GovAI-Pipe: A Layered AI Governance Pipeline for Citizen-Facing AI in Turkey's e-Government Gateway

Turkey's e-Government Gateway (e-Devlet) serves over 68 million registered users with more than 9,200 government services, and is increasingly integrating artificial intelligence into citizen-facing applications such as chatbot assistants and eligibility assessments. However, no structured technical governance infrastructure currently connects high-level AI policy frameworks, such as the EU AI Act, OECD AI Principles, and Turkey's own National AI Strategy, to the operational reality of deploying AI within a centralized e-government platform. We propose GovAI-Pipe, a four-layer governance pipeline designed using Design Science Research methodology that maps the AI model lifecycle to govern...

AuthorsAhmet Kaplan
Primary categorycs.AI
Published31 May 2026
Last updated at source31 May 2026
cs.AI
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