Comparing LLM-Based Conversational and Graphical Interfaces for Industrial Decision Tasks: An Exploratory Mixed-Methods Study
The use of Generative AI Conversational User Interfaces (CUI) as a new way to access and analyze data is growing in all sectors, and the industrial one is no exception. There, large amounts of data produced by IoT devices are flowing through user interfaces and may require them a new adaptation to the new analyses needs of decision-makers. LLM-based CUIs are promising a new way to directly interact with those data through the directness of natural language and without the learning costs that every GUI design has. Moreover, the capabilities of LLMs and their agency open up the possibility to automate some tasks and help with the reasoning during decision-making activities. But are this pro...
| Authors | Roberto Figliè, Simone Caputo, Alan Serrano et al. |
|---|---|
| Primary category | cs.CY |
| Published | 29 May 2026 |
| Last updated at source | 29 May 2026 |
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