Inform, Coach, Relate, Listen: Auditing LLM Caregiving Support Roles
Language models are increasingly being deployed for conversational support in informal caregiving contexts, where interactions often extend beyond information-seeking: caregivers seek emotional reassurance, guidance, and help, while navigating uncertain, relationally complex care decisions. Yet most safety evaluations assess model behavior under generic prompts, leaving a critical question unexamined: does a model's safety profile change with its support role? We study this by operationalizing four expert-reviewed support roles grounded in social support theory: Inform, Coach, Relate, and Listen, and comparing them against two baseline controls: a basic prompting condition and a retrieval...
| Authors | Drishti Goel, Agam Goyal, Veda Duddu et al. |
|---|---|
| Primary category | cs.HC |
| Published | 28 May 2026 |
| Last updated at source | 21 June 2026 |
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