ENPMR-Bench: Benchmarking Proactive Memory Retrieval for Emotional Support Agents
Memory-augmented language agents are increasingly deployed in affective applications such as emotional support, where understanding and responding to users' latent emotional needs is critical. However, existing research often treats memory as a tool for factual retrieval, overlooking its role in shaping users' emotional experiences. In this work, we introduce ENPMR-Bench, a benchmark for evaluating Emotional Need-aware Proactive Memory Retrieval (ENPMR), a core capability that enables agents to infer users' latent emotional needs and proactively retrieve appropriate memories to support empathetic interaction. Grounded in Maslow's hierarchy of needs, ENPMR-Bench includes over 1,800 memory-...
| Authors | Xing Fu, Yulin Hu, Mengtong Ji et al. |
|---|---|
| Primary category | cs.CL |
| Published | 26 May 2026 |
| Last updated at source | 26 May 2026 |
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