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Paper · arXiv

KPI2KVI: A Multi Agent Workflow for Calculating Key Value Indicators from Service Descriptions

Key Value Indicators (KVIs) provide a decision oriented view of a service by summarizing how operational performance translates into stakeholder value, risk, and outcomes. However, in many domains KVIs are difficult to compute in practice because they require selecting relevant KVI categories, defining measurable Key Performance Indicators (KPIs), collecting KPI values, and applying consistent calculation logic, all of which is typically performed manually and inconsistently from unstructured service documentation. This paper presents KPI2KVI, a tool that transforms a natural language service description into computed KVI estimates by orchestrating a deterministic multi agent workflow pow...

AuthorsMasoud Shokrnezhad, Tarik Taleb, Yan Chen et al.
Primary categorycs.DC
Published31 March 2026
Last updated at source31 March 2026
cs.DCcs.AIcs.ETcs.PF
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