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Paper · arXiv

Beyond the Org Chart: AI and the Transformation of Invisible Work

An increasing number of news and research articles report that AI adoption is allowing professionals to blur and extend the boundaries of their corporate roles. With the goal of understanding how work processes might be changing in an AI-forward company, we interviewed 24 product-focused individuals at a large technology firm about how AI has impacted their own work, their work within their product team, and their professional interactions. Our conversations suggest that AI is not only changing formal role responsibilities and collaborations between those roles, but also changing informal cultural practices like professional mentoring that are key to helping professionals settle in their ...

AuthorsStephanie Rosenthal, Shamsi Iqbal
Primary categorycs.AI
Published21 May 2026
Last updated at source21 May 2026
cs.AIcs.HC
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