Beyond Adoption Intention How Trust in Augmented Analytics Relates to Perceived Decision Quality Among Non-Technical BI Users
Augmented analytics has transformed how Business Intelligence (BI) systems support decision-making, shifting non-technical managers from manual analysis toward dependence on automated insights. Current BI research often overlooks the cognitive mechanisms and the direct impact of AI-enabled analytics on decision quality. This study employs the theory of cognitive delegation to investigate the association between trust in augmented analytics and perceived decision quality among non-technical BI users. Data were collected from 250 business professionals across various organizational roles in Vietnam between January and March 2025 and analyzed using partial least squares structural equation m...
| Authors | Thuy Pham Thi Phuong, Hieu Vu Le Trung, Ha Nguyen Manh et al. |
|---|---|
| Primary category | cs.HC |
| Published | 6 April 2026 |
| Last updated at source | 6 August 2026 |
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