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Paper · arXiv

Can We Trust AI-Inferred User States. A Psychometric Framework for Validating the Reliability of Users States Classification by LLMs in Operational Environments

The use of large language models to assess user states in conversational and adaptive systems is based on the assumption that the metrics used for such assessment are stable and interpretable at the level of individual scores. This paper empirically tests this assumption, focusing on the psychometric reliability of artificial intelligence (AI) measures of user states. This study employed replication evaluation procedures to assess the repeatability of a broad set of metrics across three different bimodal large language models (GPT-4o audio, Gemini 2.0 Flash, Gemini 2.5 Flash). Analyses include both individual score reliability and aggregated reliability, allowing us to distinguish metrics...

AuthorsIzabella Krzeminska, Michal Butkiewicz, Ewa Komkowska
Primary categorycs.AI
Published15 May 2026
Last updated at source15 May 2026
cs.AI
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