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Paper · arXiv

A Multi-Head Attention Approach for SLA Compliance Monitoring in Data Centers

Service level agreements (SLAs) in data center colocation contracts define precise thresholds for power, temperature, and humidity, with tiered violation penalties expressed as credits against monthly recurring charges. Traditional reactive monitoring detects breaches only after they occur, limiting remediation opportunities. We present a framework that encodes SLA rules as structured JSON objects to generate training data without manual annotation. We train a per-customer multi-head transformer model in which each attention head specializes in one SLA rule, learning temporal dependencies that precede violations by 30 minutes. Post-training, the inference service emits structured predicti...

AuthorsOmanshu Thapliyal
Primary categorycs.LG
Published6 May 2026
Last updated at source6 May 2026
cs.LG
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