Consumer Attitudes Towards AI in Digital Health: A Mixed-Methods Survey in Australia
AI applications are increasingly being introduced into digital health. While technical performance has advanced rapidly, successful deployment mainly depends on consumer attitudes, especially to patient-facing applications. However, most existing research examines consumer attitudes towards healthcare AI at an abstract level rather than in response to concrete artefacts. We report a mixed-methods survey study in Australia (N=275) examining consumer readiness, acceptance, trust, and risk perceptions of healthcare AI, combined with a scenario-based evaluation of an AI-generated versus clinician-written consultation summary. Participants expressed moderate optimism and strong perceived usefu...
| Authors | Wei Zhou, Rashina Hoda, Joycelyn Ling |
|---|---|
| Primary category | cs.AI |
| Published | 30 April 2026 |
| Last updated at source | 30 April 2026 |
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