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Paper · arXiv

Useless but Safe? Benchmarking Utility Recovery with User Intent Clarification in Multi-Turn Conversations

Current LLM safety alignment techniques improve model robustness against adversarial attacks, but overlook whether and how LLMs can recover helpfulness when benign users clarify their intent. We introduce CarryOnBench, the first interactive benchmark that measures whether LLMs can revise their interpretation of user intent and recover utility, while remaining safe through multi-turn conversations. Starting from 398 seemingly harmful queries with benign underlying intents, we simulate 5,970 conversations by varying user follow-up sequences, evaluating 14 models on both intent-aligned utility and safety. CarryOnBench yields 1,866 different conversation flows of 4--12 turns, totaling 23,880 ...

AuthorsMingqian Zheng, Malia Morgan, Liwei Jiang et al.
Primary categorycs.CL
Published29 April 2026
Last updated at source12 September 2026
cs.CLcs.AI
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