Resume-ing Control: (Mis)Perceptions of Agency Around GenAI Use in Recruiting Workflows
When generative AI (genAI) systems are used in high-stakes decision-making, its recommended role is to aid, rather than replace, human decision-making. However, there is little empirical exploration of how professionals making high-stakes decisions, such as those related to employment, perceive their agency and level of control when working with genAI systems. Through interviews with 22 recruiting professionals, we investigate how genAI subtly influences control over everyday workflows and even individual hiring decisions. Our findings highlight a pressing conflict: while recruiters believe they have final authority across the recruiting pipeline, genAI has become an invisible architect t...
| Authors | Sajel Surati, Rosanna Bellini, Emily Black |
|---|---|
| Primary category | cs.CY |
| Published | 29 April 2026 |
| Last updated at source | 29 April 2026 |
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