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Paper · arXiv

Benchmarking Logistic Regression, SVM, and LightGBM Against BiLSTM with Attention for Sentiment Analysis on Indonesian Product Reviews

Sentiment analysis of product reviews on e-commerce platforms plays a critical role in automatically understanding customer satisfaction and providing actionable insights for sellers seeking to improve product quality. This paper presents a comprehensive benchmarking study comparing a Machine Learning (ML) approach via the PyCaret AutoML framework against a Deep Learning (DL) approach based on a Bidirectional Long Short-Term Memory (BiLSTM) architecture with an Attention mechanism for binary sentiment classification on Indonesian product reviews. The dataset comprises 19,728 samples balanced equally between positive and negative reviews. For the ML approach, three prominent algorithms wer...

AuthorsRazin Hafid Hamdi, Ivana Margareth Hutabarat, Hanna Gresia Sinaga et al.
Primary categorycs.CL
Published28 April 2026
Last updated at source28 April 2026
cs.CL
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