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Paper · arXiv

The signal is the ceiling: Measurement limits of LLM-predicted experience ratings from open-ended survey text

An earlier paper (Hong, Potteiger, and Zapata 2026) established that an unoptimized GPT 4.1 prompt predicts fan-reported experience ratings within one point 67% of the time from open-ended survey text. This paper tests the relative impact of prompt design and model selection on that performance. We compared four configurations on approximately 10,000 post-game surveys from five MLB teams: the original baseline prompt and a moderately customized version, crossed with three GPT models (4.1, 4.1-mini, 5.2). Prompt customization added roughly two percentage points of within +/-1 agreement on GPT 4.1 (from 67% to 69%). Both model swaps from that best configuration degraded performance: GPT 5.2...

AuthorsAndrew Hong, Jason Potteiger, Luis E. Zapata
Primary categorycs.CL
Published21 April 2026
Last updated at source21 April 2026
cs.CL
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