Expressing Social Emotions: Misalignment Between LLMs and Human Cultural Emotion Norms
The expression of emotions that serve social purposes, such as asserting independence or fostering interdependence, is central to human interactions and varies systematically across cultures. As LLMs are increasingly used to simulate human behavior in culturally nuanced interactions, it is important to understand whether they faithfully capture human patterns of social emotion expression. When LLM responses are not culturally aligned, their utility is compromised -- particularly when users assume they are interacting with a culturally attuned interlocutor, and may act on advice that proves inappropriate in their cultural context. We present a psychologically informed evaluation framework ...
| Authors | Sree Bhattacharyya, Manas Mehta, Leona Chen et al. |
|---|---|
| Primary category | cs.CL |
| Published | 18 April 2026 |
| Last updated at source | 18 April 2026 |
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