Governing the Agentic Enterprise: A Governance Maturity Model for Managing AI Agent Sprawl in Business Operations

The rapid adoption of agentic AI in enterprise business operations--autonomous systems capable of planning, reasoning, and executing multi-step workflows--has created an urgent governance crisis. Organizations face uncontrolled agent sprawl: the proliferation of redundant, ungoverned, and conflicting AI agents across business functions. Industry surveys report that only 21% of enterprises have mature governance models for autonomous agents, while 40% of agentic AI projects are projected to fail by 2027 due to inadequate governance and risk controls. Despite growing acknowledgment of this challenge, academic literature lacks a formal, empirically validated governance maturity model connect...

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