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Paper · arXiv

From Seeing it to Experiencing it: Interactive Evaluation of Intersectional Voice Bias in Human-AI Speech Interaction

SpeechLLMs process spoken language directly from audio, but accent and vocal identity cues can lead to biased behaviour. Current bias evaluations often miss how such bias manifests in end-to-end speech interactions and how users experience it. We distinguish quality-of-service disparities (e.g., off-topic or low-effort responses) from content-level bias in coherent outputs, and examine intersectional effects of accent and perceived gender. In this work, we explore a two-part evaluation approach: (1) a controlled test cohort spanning six accents and two gender presentations, analysed with judge-free prompt-response metrics, and (2) an interactive study design using voice conversion to let ...

AuthorsShree Harsha Bokkahalli Satish, Maria Teleki, Christoph Minixhofer et al.
Primary categorycs.HC
Published19 March 2026
Last updated at source19 March 2026
cs.HCcs.CL
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