HealthAdminBench: Evaluating Computer-Use Agents on Healthcare Administration Tasks
Healthcare administration accounts for over $1 trillion in annual spending, making it a promising target for LLM-based computer-use agents (CUAs). While clinical applications of LLMs have received significant attention, no benchmark exists for evaluating CUAs on end-to-end administrative workflows. To address this gap, we introduce HealthAdminBench, a benchmark comprising four realistic GUI environments: an EHR, two payer portals, and a fax system, and 135 expert-defined tasks spanning three administrative task types: Prior Authorization, Appeals and Denials Management, and Durable Medical Equipment (DME) Order Processing. Each task is decomposed into fine-grained, verifiable subtasks, yi...
| Authors | Suhana Bedi, Ryan Welch, Ethan Steinberg et al. |
|---|---|
| Primary category | cs.AI |
| Published | 10 April 2026 |
| Last updated at source | 10 April 2026 |
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