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Paper · arXiv

The Tool Illusion: Rethinking Tool Use in Web Agents

As web agents rapidly evolve, an increasing body of work has moved beyond conventional atomic browser interactions and explored tool use as a higher-level action paradigm. Although prior studies have shown the promise of tools, their conclusions are often drawn from limited experimental scales and sometimes non-comparable settings. As a result, several fundamental questions remain unclear: i) whether tools provide consistent gains for web agents, ii) what practical design principles characterize effective tools, and iii) what side effects tool use may introduce. To establish a stronger empirical foundation for future research, we revisit tool use in web agents through an extensive and car...

AuthorsRenze Lou, Baolin Peng, Wenlin Yao et al.
Primary categorycs.CL
Published3 April 2026
Last updated at source16 July 2026
cs.CL
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