PRCCF: A Persona-guided Retrieval and Causal-aware Cognitive Filtering Framework for Emotional Support Conversation
Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this issue, we propose PRCCF, a Persona-guided Retrieval and Causality-aware Cognitive Filtering framework. Specifically, the framework incorporates a persona-guided retrieval mechanism that jointly models semantic compatibility and persona alignment to enhance response generation. Furthermore, it employs a causality-aware cognitive filtering module to prioritize causally relevant external knowledge, thereby improving contextual cognitive understanding for emoti...
| Authors | Yanxin Luo, Xiaoyu Zhang, Jing Li et al. |
|---|---|
| Primary category | cs.CL |
| Published | 2 April 2026 |
| Last updated at source | 2 April 2026 |
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