Moral Mazes in the Era of LLMs
Navigating complex social situations is an integral part of corporate life, ranging from giving critical feedback without hurting morale to rejecting requests without alienating teammates. Although large language models (LLMs) are permeating the workplace, it is unclear how well they can navigate these norms. To investigate this question, we created HR Simulator, a game where users roleplay as an HR officer and write emails to tackle challenging workplace scenarios, evaluated with GPT-4o as a judge based on scenario-specific rubrics. We analyze over 600 human and LLM emails and find systematic differences in style: LLM emails are more formal and empathetic. Furthermore, humans underperfor...
| Authors | Dang Nguyen, Harvey Yiyun Fu, Peter West et al. |
|---|---|
| Primary category | cs.CY |
| Published | 6 March 2026 |
| Last updated at source | 6 April 2026 |
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