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Paper · arXiv

FINEST: Improving LLM Responses to Sensitive Topics Through Fine-Grained Evaluation

Large Language Models (LLMs) often generate overly cautious and vague responses on sensitive topics, sacrificing helpfulness for safety. Existing evaluation frameworks lack systematic methods to identify and address specific weaknesses in responses to sensitive topics, making it difficult to improve both safety and helpfulness simultaneously. To address this, we introduce FINEST, a FINE-grained response evaluation taxonomy for Sensitive Topics, which breaks down helpfulness and harmlessness into errors across three main categories: Content, Logic, and Appropriateness. Experiments on a Korean-sensitive question dataset demonstrate that our score- and error-based improvement pipeline, guide...

AuthorsJuhyun Oh, Nayeon Lee, Chani Jung et al.
Primary categorycs.CL
Published4 March 2026
Last updated at source4 March 2026
cs.CL
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